gun.KingRat
Member
+12|6919
I'm sure this has been posted a million times, but I HATE EA!!  I have spent the last 2 days on the phone with tech support over AF not installing correctly ( will not install Operation Harvest). I have been hung up on 5 times ( sorry sir, we are having problems with the phone system- can't debug their own phones). Every time I call back , I have to talk to someone new, give them all my info over, and wait ten minutes while they read the notes, and ask me the same questions the last tech did. I have been told to manually unistall all my games, and EA downloader and then re-install everything including the patch 6 times! This got old after the third or fourth re-install. It also doesn't help that their tech support line goes to India (possibly Pakistan), since not one of the techs was a native english speaker, which made the whole experience that much more fun. I finally gave up when the last tech was telling me how to unistall my BF2 ( I am an expert uninstaller now) once again. I told her to forget it, and requested the phone number for a refund for AF and EuroForce ( which was wiped out during the unistalls and now won't install correctly either). I guess I'm stuck in Karkand till I get totally burnt out and go to another game. Anyone else had this much hassle from EA?
comet241
Member
+164|6993|Normal, IL
not that much, but wow, i feel for ya
=DBD=TITAN126
Member
+5|7011
Ya dude I feel bad for you...

Dealing with tech support...that's a punishment no human (or beast, w/e ) should have to endure
King_Vegeta
Member
+4|6857

gun.KingRat wrote:

I HATE EA!!
What else is new?
BolvisOculus
Spagett!
+167|6847|Manitowoc, WI
man that blows.  i refuse to even buy AF or EF or SF for that matter because i will not give EA any more of my money.  now i realize that this isnt going to hurt them in the least.  10, 20, or $30 isnt anything to them, but its still the priciple that my money will not go to them.
gun.KingRat
Member
+12|6919
Update- I still hate EA but was able to fix the problems on my own. Once I totally ignored their advice, it was alot easier. Just curious, but what is the +/- Karma thing about? I have negative 1 Karma after posting this topic.
JON.ANTONSSON
Member
+51|6921|Sweden
How did you fix it?
Jewbat
Member
+8|6958
Hey I'll give ya +1 Karma just for dealing with their shit. I know tech support is a torture best known to Iraqi Insurgents. >.>
BolvisOculus
Spagett!
+167|6847|Manitowoc, WI

gun.KingRat wrote:

Update- I still hate EA but was able to fix the problems on my own. Once I totally ignored their advice, it was alot easier. Just curious, but what is the +/- Karma thing about? I have negative 1 Karma after posting this topic.
its supposed to be given or taken away by other forum users depending if they liked or disliked your posts.  It doesn't do anything at the moment.  but unfortunately, people will -karma if they don't like everything about the post (one guy got negative for editing his post).  also, a lot of people will give you negative but wont leave their names and using the anonymousness of the Internet to make them selves feel good.

i tend to ignore it.  if i got positive then yay, if i get negative, then who cares.

Last edited by BolvisOculus (2006-06-07 20:48:37)

gun.KingRat
Member
+12|6919

JON.ANTONSSON wrote:

How did you fix it?
Instead of uninstalling again, I just kept deleting the EA downloader cache and then redownloading and installing AF till it worked basically. Nothing fancy, but it got me in the game....which rocks!!! I love the new maps, lots of fun.
ikillyou9090
Member
+24|6776
ea is like a retard, they keep doing it but they never get it right.
alpinestar
Member
+304|6824|New York City baby.
go spec op and put c4 on EA building
DirtyMexican
I knife Generals
+278|6765|Search Whore killing fields
To many topics about hating EA, I want these 30 seconds of my life back, on my desk tomorrow.
Leonnoe1
Member
+2|6953
( sorry sir, we are having problems with the phone system- can't debug their own phones)
Troubleshooting a telephone line is a completely different issue than troubleshooting a game. Normally games  can give error messages. You don't get an error message when something is wrong with a phone. All you know is, calls start dropping or they won't go through. There is alot of crap to check before you can fix it. You have to make sure it's not the handset, then the cord to the phone, then the jack, all the way back to the phone company. And then, if it's the phone companies problem, you have to wait on them to fix it.

Dealing with tech support...that's a punishment no human (or beast, w/e big_smile) should have to endure
Go work Tech Support and deal with all the idiots calling in who don't know what a CD key is, or what a patch is, or how to change the brightness on their monitor. The one's being punished are not you, it's those working on the other end of the phone. It's easy to put all of the blame on them, but they are the ones trying to help you.

You just can't please some people no matter what you do..
[BHA]*SharpShooter
Banned
+159|6808|behind you

alpinestar wrote:

go spec op and put c4 on EA building
i was gonna say u sound like a little kid, but then i saw ur stats and u pwn me so i didnt

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