Dilbert_X wrote:
Getting occasional memory issues/crashes, should I try reseating the memory or just go ahead and order new, or maybe a new PC.
Its usually when its idle and probably when Norton is doing something.
Norton does seem to cause problems now and then.
Suggestions:
- make sure drivers are the most up-to-date, but more importantly
correct ones. windows update seems to sometimes brick old rigs with an updated driver sourced from the sticky bottom of a dumpster, totally not the right thing. also be careful with driver updaters, although you can sometimes use them to fix damage caused by whatever garbage windows insists you need.
- memtest86 (some mobos I think have this bundled).
- in bios, make sure your timings and frequencies are set to spec.
- pop the sticks and make sure your motherboard's make/model lists the sticks' make/model on the ram mfg's qvl list (although if it's a new issue this is probably an unnecessary step). while you're at it, dust the innards of your PC, but don't blow any dust into the ram slots.
don't tilt the can. if you use an air compressor, make sure you have a reliable way to trap the moisture.
- run windows in safe mode and try to replicate the crash if it's predictable.
- try unplugging non-critical hardware and see if you can replicate the crash.
- get a screenshot, photo, or dump of the crash and look it up on a help site.
Without more information it's hard to verify that Norton is what's causing issues. But if the crashes are predictable and easy to replicate, that should be easy to test. Sometimes one problem can masquerade as another.