Another customer, who we have also helped out of a hole of their own making, has now moved the goalposts on a very difficult project.
We asked him very clearly at the beginning if he wanted a specific feature, because if he did it would be as good as impossible and there would be no point starting the project.
Now after a lot of effort the design is complete, we just need to order and assemble the parts and we're done, and he wants the impossible feature added - at no extra cost and with no extension to an already difficult deadline - and its obvious he either knew or should have known he was going to want it.
This could be the final straw.
Fuck Israel