acidkiller187
Member
+123|6941
I baught a Pc from alienware but they are giving me all sorts of BS about a backorder but there not including a date. I was supposed to get it on Friday, But now i will probably onley get it next week Friday. So now i want to send them a complaining E-mail to really piss them off and hopefully just maybe get something for free, or get it sooner. Plz help.
THA
im a fucking .....well not now
+609|7082|AUS, Canberra

complaint letter wrote:

send me my motherfucking computer dickheads.
~{TPP}~richoxon
I Want a New Duck
+43|6878|Up a tree
If you have paid for it , ask them to compensate you by giving you some free extra stuff
elmo1337
Banned
+186|6870|The real world
Start with

Dear alienware,

I own you

Best wishes, a concerned customer
Kaosdad
Whisky Tango Foxtrot?
+201|6990|Broadlands, VA
acidkiller - where in the world are you from? U.S.?  Other place?

Did you pay for any sort of expidited shipping?

Last edited by Kaosdad008 (2006-07-05 10:59:15)

acidkiller187
Member
+123|6941

~{TPP}~richoxon wrote:

If you have paid for it , ask them to compensate you by giving you some free extra stuff
That is the first thing they took [MY MONEY] Bastards
Hurricane
Banned
+1,153|6941|Washington, DC

Did you pay for quick shipping and processing?


To whom it may concern,

I recently ordered a computer from you. The order number is *insert order number here*. There has been an unexpected delay for shipping my computer. I paid *inster amount paid here* for quick shipping and then I get this delay. I gather that it was a backorder issue. I would like a refund or partial refund for my shipping given the current situation regarding my order.

Thanks,
name

Basically keep your cool but be firm.
acidkiller187
Member
+123|6941

Kaosdad008 wrote:

acidkiller - where in the world are you from? U.S.?  Other place?

Did you pay for any sort of expidited shipping?
I'm really from South Africa But i'm staying in Florida on a Golf training program. [I payed for Fed Ex or something like that ]
~{TPP}~richoxon
I Want a New Duck
+43|6878|Up a tree
Yeah..... If you slag them off, they will just hold it back to piss you off even more
Cybargs
Moderated
+2,285|7027
thats why DIY is best...
https://cache.www.gametracker.com/server_info/203.46.105.23:21300/b_350_20_692108_381007_FFFFFF_000000.png
acidkiller187
Member
+123|6941

cyborg_ninja-117 wrote:

thats why DIY is best...
Yea but i will probably blow one of the comp. up. Or do something els that is really stupid
acidkiller187
Member
+123|6941
There will be a slight delay in your Alienware order, because the part(s) listed
below are temporarily backordered. We apologize for any inconvenience this may
cause, and assure you that we are doing everything in our power to expedite the
process of obtaining the part(s). Once the part(s) have been obtained, your
order will be processed.

1-  ATHLON 64 X2 5000+ AM2 DC ................................... Expected Date:
To be announced
2-  EVGA NVIDIA GEFORCE 7900 GT 256MB PCIE ...................... Expected Date:
To be announced
3-  17 INCH  LCD MONITOR ........................................ Expected Date:
To be announced


If you have any questions regarding your order, please do not hesitate to
contact our sales department by replying to this e-mail.

Thank you for choosing Alienware.

This is there E-mail

Last edited by acidkiller187 (2006-07-05 11:06:24)

Cybargs
Moderated
+2,285|7027

acidkiller187 wrote:

cyborg_ninja-117 wrote:

thats why DIY is best...
Yea but i will probably blow one of the comp. up. Or do something els that is really stupid
not that hard there are a billion guides on how to build a pc u can get a person at a local comp shop to do it for u.

just talk calmly and ask them how long is it gonna take, ask for a refund if u ordered quick shipping
https://cache.www.gametracker.com/server_info/203.46.105.23:21300/b_350_20_692108_381007_FFFFFF_000000.png
Kaosdad
Whisky Tango Foxtrot?
+201|6990|Broadlands, VA
Executioner's text is good.  You can flesh it out with facts (such as "I have not been given a solid date, nor have I been given a reason for the delay").  The problem you will run in to is that if you search through the AW site, you will find words to the effect that "We cannot be held resposible for delays in shipping due to our suppliers' schedules...blah....blah....blah.

You also, unfortunatly, hit AW during their transition to being a part of Dell.  Situations like that usually result in the custoemr getting screwed.

HOWEVER - I bought my VP of sales an Alien Ware luggable desktop and IT ROCKS!!!!!!
']['error
Banned
+630|6955|The Netherlands
wow that sucks dude! that's why I orderd my pc from a computershop nearby
acidkiller187
Member
+123|6941

cyborg_ninja-117 wrote:

acidkiller187 wrote:

cyborg_ninja-117 wrote:

thats why DIY is best...
Yea but i will probably blow one of the comp. up. Or do something els that is really stupid
not that hard there are a billion guides on how to build a pc u can get a person at a local comp shop to do it for u.

just talk calmly and ask them how long is it gonna take, ask for a refund if u ordered quick shipping
I would do that but i don't have a car cause i've onley been here for a short while and decided to spend my money on a rig cause it is allot cheaper here then at home + i don't really know the area very well.
=TFF=Omen_NataS
Member
+60|6851
LOL, Refund and DIY xD [Then punch a whole in the wall or someone's head]

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